1. Object of Insurance
Property held under ownership and/or use and/or disposal rights, namely: a motor vehicle (hereinafter referred to as the "Vehicle") associated with the insurance interests of the Policyholder.
Under this product, technically sound passenger vehicles, motorcycles, trailers, and additional equipment not included in the factory configuration are accepted for insurance.
2. Insurance Risks and Insurance Limitations
Insurance Risks:
- Unlawful seizure committed by theft, robbery, or burglary;
- Traffic accidents (including incidents such as stones flying from under wheels, collisions with animals while driving);
- Unlawful actions by third parties;
- Natural disasters: floods, storms, hurricanes, tornadoes, heavy rains, hail, landslides, avalanches, subsidence, lightning strikes, earthquakes, etc.;
- Fire, explosion, or self-ignition;
- Accidental falling of trees, rocks, or other objects; animal attacks; damage to the Vehicle by water or other objects or liquids due to utility system failures; damage to the Vehicle as a result of falling into road subsidence (hereinafter referred to as "Other Cases");
- War risks.
Insurance Limitations:
The following are not covered under this product:
- Vehicles not registered in Ukraine or not subject to state registration;
- Vehicles in technically unfit condition and not permitted for road use according to traffic regulations;
- Vehicles without a body number (including cases where it has been destroyed) and/or without license plates;
- Vehicles used as taxis, for driving instruction, as replacement vehicles, rental, car-sharing, competition purposes, or test drives;
- Vehicles over 15 years old;
- Vehicles of types other than passenger cars, their trailers, and motorcycles;
- Vehicles of security companies, cargo carriers (including hazardous cargo), public transport, emergency services, couriers, or airport services;
- Vehicles under pledge or leasing.
3. Minimum and Maximum Insurance Amount (Limit of Liability)
The minimum and maximum insurance amounts are unlimited.
The insurance amount is non-aggregated, agreed upon by the Parties, and must correspond to the Vehicle's actual value at the time of the insurance agreement.
4. Minimum and Maximum Insurance Premium and/or Insurance Rate
The insurance rate ranges from 0.65% to 21% of the insurance amount.
5. Type, Minimum, and Maximum Deductible (if applicable)
An unconditional deductible is established by agreement between the Parties and is chosen by the Policyholder within the range of 0% to 5% of the insurance amount. In particular:
- 0% deductible applies regardless of the deductible chosen in the insurance agreement if the Policyholder is not at fault for the accident (client bonus);
- In all cases, the following deductibles apply:
- 2.5% of the insurance amount if the driver at the time of the accident was under the minimum age specified in the agreement for authorized drivers;
- 5% of the insurance amount or UAH 15,000 (whichever is greater) if the average monthly mileage exceeds 5,000 km from the agreement's signing date to the occurrence of the insured event (applicable to Vehicles with an insurance amount of up to UAH 500,000).
6. The territory and term of the insurance contract [including information on the procedure for its entry into force and the insurance period(s) (if any)]
Insurance Territory:
Ukraine, European countries, CIS countries (except Belarus and the Russian Federation), Georgia, and Turkey.
The insurance agreement does not cover:
- Temporarily occupied territories of Ukraine;
- Areas where state authorities temporarily do not exercise their powers and settlements along the demarcation line;
- War zones;
- Areas officially declared under emergency or disaster risk zones before the agreement's conclusion;
- Roads used for sporting events.
Standard and maximum policy term:
1 calendar year.
Short-term agreements are available with a minimum term of 1 month.
The insurance contract shall enter into force on the date specified in the insurance contract as the date of commencement of the term of the insurance contract, but not earlier than the date following the date of crediting the Insurance Premium (first instalment of the Premium if the total Insurance Premium is paid in instalments) to the Insurer's current account in the amount and within the term specified in the insurance contract.
7. Insurance Exclusions and Grounds for Claim Denial
Exclusions from Insurance Coverage:
1) Damages caused by:
- Military and political risks, except those explicitly included under "War Risks";
- Use of an unfit vehicle in violation of operational guidelines;
- Violation of fire safety rules, transportation, or storage of hazardous materials;
- Towing with traffic rule violations or improper cargo handling;
- Using the Vehicle for unintended purposes, such as driving instruction, as a prop, in sports competitions, taxis, rentals, or car-sharing;
- Theft of wheels, rims, hubcaps, emblems, or license plates;
- Minor damages (e.g., chips less than 3x3 mm that do not impact road safety);
- Driving under the influence of alcohol, drugs, or toxins;
- Using summer tires from December 1 to March 1 (for traffic accident risks);
- Mechanical or other internal breakdowns.
2) Costs of undamaged Vehicle parts.
3) Damages unrelated to the insured event.
4) Theft by individuals voluntarily allowed in the Vehicle or caused by leaving the Vehicle unlocked or keys/documents unsecured.
Grounds for Claim Denial:
- Intentional actions by the Policyholder/driver causing the event;
- Submission of false information about the Vehicle, circumstances, or insured event;
- Full compensation of damages from a third party;
- Untimely notification of the insured event without valid reasons;
- Cases excluded from insurance coverage;
- Voluntary waiver of compensation;
- Refusal to undergo mandatory examinations for intoxication.
8. Liability Limits for Specific Insurance Objects, Risks, or Cases
Payments are made without police reports up to:
- 10% of the insurance amount or UAH 80,000 (whichever is greater) if there are no other participants, limited to 2 claims per policy term;
- UAH 80,000 based on a European Accident Statement when other participants are involved.
For war risks, a sublimit of 10% of the insurance amount applies on an aggregate basis.
9. Calculation and Payment of Insurance Compensation
Compensation Calculation:
Compensation is determined based on the actual damages incurred but not exceeding the insurance amount. Specifically:
- For theft/total loss, the compensation is reduced by depreciation, the deductible, and residual value;
- For other cases, compensation is calculated based on restoration costs minus depreciation and the deductible (unless depreciation is waived).
Payment Terms:
1) Decisions on claims are made within 10 business days upon receiving all documents.
2) Compensation is paid within 10 business days of the decision.
3) Denials or delays are explained to the Policyholder within 10 business days.
10. Consequences of Failing to Fulfill Policyholder Obligations
Failure to fulfill obligations under the insurance agreement may result in claim denial.
11. Option to Purchase the Insurance Product Separately
This insurance product is not bundled with non-insurance goods or services.
12. Discounts and Promotional Offers
No promotional offers are provided. Policyholders may receive up to a 25% discount for uninterrupted renewal and claim-free driving.
