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Questions and answers

Here you will find answers to the most frequently asked questions
Questions and answers
What is Compulsory Motor Third Party Liability Insurance?

The MTPL (Compulsory Motor Third Party Liability Insurance) compensates for damage caused to the life, health, and property of third parties who suffered in a traffic accident. The agreement is valid within the territory of Ukraine.

The law establishes liability limits (the amount reimbursed by the insurance company):

  • 320,000 UAH — for damage caused to the life and health of the victim, without limiting the number of victims.
  • 160,000 UAH — for damage caused to property per victim.
 

Passenger vehicles, electric vehicles, motorcycles and scooters, and trailers. Insuring vehicles used in taxis is not possible through the website. To sign a contract for other vehicles, contact the chatbot.

 

Contact the chatbot in Viber or Telegram.

One year. Select the desired start date of the contract at the time of its signing: not earlier than next day, and not later than 30 days from the current date.

Yes, you can. Contact the chatbot in Viber or Telegram.

 

If you damage a third party's vehicle in a traffic accident and the amount of compensation exceeds UAH 160,000 (the limit set by law in the Compulsory MTPL), you must pay the difference yourself. Given the cost of modern vehicles, the likelihood of such damage is very high.

Fortunately, you can protect yourself from additional financial costs by purchasing an additional limit with a Voluntary Motor Liability Insurance policy:

  • UAH 300,000 — recommended for small cities
  • UAH 600,000 — recommended for cities with a million+ population
  • UAH 1,000,000 — recommended for cities with a million+ population

Yes. Pay attention to the validity dates of the insurance contracts, as the Voluntary Motor Liability Insurance is only valid beyond the limit of the Compulsory Motor Liability Insurance. Therefore, it is very important that you have a valid Compulsory MTPL Insurance contract.

This is a car insurance program that protects against a specific list of risks both in Ukraine and abroad: for example, accidents and theft. Additionally, Casco protects the car from illegal actions, fire, or natural disasters such as heavy hail, wind, floods, and other similar incidents. This protection will apply if the car suffers sudden damage — for instance, if a tree or billboard falls on it.

Important: such insurance does not complement the mandatory auto liability insurance. Casco is a separate voluntary car insurance contract.

On the whole territory of Ukraine, no matter where you purchased it. Even if you bought Casco in Kyiv, went on a business trip and had a traffic accident there, the coverage will work. Reliable insurance companies can offer a policy that is valid throughout Europe. It is perfect for those who travel by car outside Ukraine.  

UNIQA's Casco is also available in Europe, Turkey and Georgia.

There are no all-in-one programs — the terms and price of Casco vary widely from company to company. Even one company may offer different contracts to choose from. To avoid confusion, we recommend insuring your vehicle in three steps:

  • choose one or more insurance companies you trust;
  • request a consultation and calculate the cost of Casco for your vehicle;
  • make a final decision and sign the contract.

The online Casco calculation helps to understand the approximate budget for insurance. Online Casco insurance does not take into account many nuances, and it can sometimes be difficult to choose the right program on your own. For example, you might want to reduce the rate without worsening the protection conditions. Or you might want to insure your car only against theft. The calculator will help you estimate how much such car insurance will cost. However, an insurance company expert will consider all your wishes and help you choose the optimal option.

Two important points: the content of the insurance contract and the reputation of the insurance company.

There are at least four clauses in the Casco contract that need to be carefully reviewed:

  • the sum insured for which your vehicle is protected. Ideally, it should be 100% of the real value of the vehicle — no more, no less;
  • risks — events in which damage to a vehicle is compensated, including theft and traffic accidents;
  • exceptions — situations where the driver will not receive compensation from the insurance company;
  • deductible — the portion of the damage that the insurance company will not compensate you for. It can be expressed as a percentage of the sum insured or as a monetary equivalent, for example, 100 euros. It is also possible to purchase a policy with no deductible.

All this information is included in the contract. If you need clarification, feel free to ask a representative of the insurance company. Be sure to ask what you need to do in the case of an insured event: what requirements you need to meet and what documentation you need to provide for the company to compensate for your damages. Ask for examples of other clients' practices so you can feel confident in making the right choice.

The cost does not depend on the number of drivers. Any person who is legally permitted to do so can drive the vehicle.

Direct damage settlement is a system in which your insurance company, which has insured your civil liability, compensates for damage related to the damage or destruction of your car, even if the at-fault driver is insured by another company. Currently, there are only 11 insurance companies in Ukraine that participate in the direct settlement system.

  • Direct settlement of the event with a company you trust.
  • Low insurance premium.
  • No vehicle value assessment.
  • Payment is made without applying proportion.
  • The number of drivers legally allowed to operate the vehicle is unlimited.
  • Possibility to conclude the contract without visiting the office – online.
"Protection from Others' Mistakes" covers only the risks of accidents involving two or more vehicles and covers the repair costs for your car within the chosen limit if your driver is not at fault for the accident.

Casco is a more comprehensive insurance that covers a wide range of risks, including damage to your car regardless of who is at fault for the accident, as well as risks such as theft, fire, natural disasters, and other unforeseen situations. Payouts under such a policy are based on the market value of the car.

The policyholder can be an enterprise, institution, organization, or other legal entity.

If the property is subject to a bank lien, it can be insured, with the bank mandatorily being the beneficiary of the insurance policy. Banks typically establish a procedure for accrediting (admitting) insurance companies to insure collateral items. Please verify the availability of accreditation with our specialists.

The cost of insurance depends on several factors, including:

  • Type of insurance: life, health, auto, property, liability.
  • Sum insured: the amount of coverage affects the cost of insurance. The higher the sum insured, the higher the premiums.
  • Age and health of the insured: younger and healthier individuals often pay less for life and health insurance.
  • Condition of the insured object: for auto insurance, the age, model, and condition of the vehicle are important. For property, the material it is built from and its usage are considered.
  • Location: the place of residence or location of the insured object can affect the risks and, accordingly, the cost of insurance.
  • History of insurance claims: the presence of previous claims can increase the cost of insurance.
  • Selected options and additional coverage: additional options and extended coverage also affect the final cost.

You can insure various aspects of your activities and assets:

  • Property insurance: Protection of buildings, offices, equipment, warehouse goods, and other material assets from risks such as fire, flooding, theft, and other damages.
  • Liability insurance: Compensation for damages that may be caused to third parties as a result of the company's activities. For example, professional liability, civil liability, product liability.
  • Employee insurance: Life and health insurance for employees, accident insurance, medical insurance.
  • Auto insurance: Insurance for company vehicles, including coverage for accidents, theft, and damage.
  • Business interruption insurance: Protection against financial losses if the business has to suspend its operations due to unforeseen circumstances.
  • Cyber insurance: Protection against risks associated with cybercrime, including data theft, hacking, and other cyber threats.

These types of insurance will help you protect your assets, ensure business continuity, and minimize financial risks.

Yes, an MTPL (mandatory civil liability insurance for vehicle owners) must be concluded for any vehicle that is registered and used on public roads, regardless of whether the owner is an individual or a legal entity.

  • Non-residential office
  • Commercial property
  • Industrial and warehouse property

The cost of insurance depends on:

  • Insurance amount: the coverage amount affects the cost of insurance. The higher the insurance amount, the higher the premiums.
  • Condition of the insured property: year of construction, material, and nature of use.
  • Location: the location of the insured property can affect risks and, consequently, the cost of insurance.
  • Claims history: previous insurance claims can increase the cost of insurance.
  • Selected options and additional coverages: additional options and expanded coverages also affect the final cost.

Health and Life insurance is one of the most widespread personal financial protection tools globally. According to recent estimates, 20% to 95% of citizens in Europe utilize it, depending on the country. In Austria, the home country of UNIQA, the life insurance coverage rate exceeds 90% of the population. In Ukraine, life insurance is a voluntary service. You can purchase a policy not only for yourself or your family but also to insure your employees under a corporate program. Each option has its advantages.

The main objective is to build personal capital and create a financial safety net for various life situations. Primarily, this refers to retirement capital, but you can also save for other purposes, such as your children's education or starting your own business. The insurance company accrues investment income on the contributions made, and due to the long accumulation period of 10, 15, or even 30-40 years, this income multiplies according to the rule of compound interest.

A savings policy is usually combined with term life insurance. It provides payouts in case of adverse life circumstances, such as disability due to illness or accident. In the most challenging situations, when a person passes away prematurely, the benefits are received by their loved ones – the beneficiaries specified in the contract. Thus, a life insurance policy is an important financial security tool not only for the insured person but also for their family, children, and anyone else who depends on the person holding the insurance.

Anyone with financial obligations to their family – primarily minor children or elderly parents – should consider getting a policy. It is also beneficial if you have significant financial goals and want to achieve them with minimal risks. While savings insurance doesn't offer exceptionally high investment returns, it ensures safe accumulation of funds. The government imposes strict requirements on Ukrainian insurance companies regarding their financial reliability and methods for safeguarding clients' funds. The key is to choose an insurer that strictly adheres to these requirements.

There are many important factors, and understanding them on your own can be very challenging. In what currency will the savings be accumulated? What life risks will the policy cover? For what period is it best to sign the contract? And most importantly, which company should you trust with your money and future plans? These fundamental questions are just the beginning, so we recommend seeking answers with UNIQA experts. Leave a request on our website, and we will definitely help you.

Accumulation life insurance is a type of insurance that combines life protection for the policyholder with the possibility of capital accumulation, providing payouts both in case of death and at the end of the contract term. This type of insurance allows the insured person to save and increase their savings, providing financial support for themselves and their loved ones. These are regular contributions and a lump-sum payment of the accumulated amount after the contract term.

It depends on many factors:

  • Age (the younger, the lower the rate);
  • Gender (women have a lower rate than men);
  • Set of risks and insurance programs (exclusively risk of death, pension, savings, death from any cause, or disability).
  • Survival to a certain term (end of the insurance contract);
  • Accidental death (in this case, the insurance amount doubles);
  • Disability;
  • Death (from any cause).
  • First diagnosed during the insurance contract period: myocardial infarction, stroke, malignant tumors, kidney failure, paralysis, blindness;
  • Surgery for coronary artery bypass grafting or transplant of a vital organ (heart, lung, liver, kidney, pancreas, bone marrow) performed on the insured person during the contract period.

The answer is simple – feel more confident.

Usually at the age of 30-35, a person realizes how valuable their life and health are. The future depends on today's activities, such as the ability to save for retirement. A person's well-being largely determines the fate of their children, elderly parents, and sometimes even business partners and employees.

Unfortunately, there is no guarantee of healthy longevity. As a result, financial protection through life insurance has become the norm in many countries. There is an opinion that having insurance is a duty to your family, relatives, civic duty and simply a necessity.

However, today this service is becoming popular in Ukraine as well.

According to Ukrainian law, everyone in our country can use voluntary life and health insurance. It allows you to build personal savings for 5, 10, 15 or even 30 years while protecting your health financially. Therefore, all life programs can be divided into two broad groups: endowment and risk-based. They can be used together or separately. Each type of protection has its own specifics.

The service is similar to a bank deposit – long term and with regular replenishment. Additional income is accrued on the accumulated amount and the client receives this money at the end of the contract.

Important: An endowment program is very different from a deposit. It is also possible to receive a payment not only after contract expiration, but also in difficult life situations – disability, accident. The client will receive the money, and in the most difficult situations, their loved ones.

It provides protection in the event of health problems: injury, surgery, or a serious illness that requires expensive treatment. Sudden death is another possible risk.

In this situation, the insurer will pay you the amount specified in the policy in advance. 

The money can be used as you see fit. For example, to pay for medical services, rehabilitation, loss of income, or financial support for the family.

It is not easy to understand the nuances of life insurance, so an online calculator will not help. We recommend that you seek professional advice to help you choose the best life and health insurance policy.

Important: You can purchase a policy with UNIQA for yourself or your family. We also offer corporate programs. They will be useful for responsible employers – anyone who wants to provide a reliable social package to their team.

Health Insurance allows you to get medical care for sudden illnesses or exacerbations of chronic health problems.

UNIQA organizes the treatment of its clients in partner clinics throughout Ukraine, arranges for an ambulance and a doctor at home, and payment for medications. Such a policy covers most of the costs of medical services and the purchase of medicines prescribed by a doctor. This service is suitable for those who value comfort and quality of treatment.

  1. Загальна заява на внесення змін
  2. Заява на зміну контактів та персональних даних
  3. Заява на зміну Вигодонабувача за дожиттям
  4. Заява на зміну Вигодонабувача на випадок смерті
  5. Заява про серйозні захворювання; зміну роду діяльності
  6. Заява на повернення помилково сплаченого платежу
  7. Заява на зміну страхувальника за договором страхування життя
  8. Заява на зміну умов договору
  9. Заява на виплату страхового відшкодування
  10. Заява на призупинення дії договору страхування життя (фінансові канікули)
  11. Заява на перезарахування страхового платежу
  12. Заява на отримання довідки про внесені платежі
  13. Заява про переведення договору у стан зі зменшеною (редукованою) страховою сумою   
  14. Опитувальник з фінансового моніторингу для фізичних осіб
  15. Анкета для проведення ідентифікації клієнта - фізичної особи, індивідуального підприємця та особи, що займається приватною практикою, з метою реалізації вимог Закону FATCA/The FATCA Related Identification Questionnaire* (Individuals)

The cost of a voluntary health insurance (VHI) policy depends on the insurance amount and the set of options. On average, the ratio between coverage and price is 1:12. The insurance company may set limits on services (dentistry, elective surgery, etc.) within the range of 500–5000 UAH, increasing which will affect the price.

  • A doctor's consultation that has not been approved by UNIQA medical assistance.
  • Visits to a dietitian, plastic surgeon, and some other doctors.
  • Preventive visits.

The insurance covers physical damage of varying degrees of severity sustained as a result of a road accident, natural disaster, unlawful actions of third parties, electric shock, or other sudden events. Damage includes injuries, mutilations, burns, frostbite, poisoning, wounds, and more.

Voluntary medical insurance for employees is an important investment in the health and well-being of your team. It provides access to quality medical services, contributing to faster recovery and reducing the number of sick days. It also increases employee loyalty and motivation, improving the overall atmosphere in the team. Caring for employees' health is the key to your business's success.

Accident insurance operates 24/7, anywhere in Ukraine or around the world. Problems can arise during a walk, on the way to work, or on vacation. Injuries often occur during business trips, while engaging in amateur sports – at the gym or during a regular run. The typical policy duration is 1 year.

Important: For employees in certain professions in Ukraine, compulsory social insurance against workplace accidents is in effect. This is provided by the state, so such protection covers only injuries sustained at work. This is why voluntary accident insurance remains relevant for individuals who already have a mandatory policy.

The maximum allowable age is 65 years

Contact with our Assistance and provide the following information:

  • Your name and surname.
  • Insurance contract number or TIN, if available
  • Brief description of the circumstances of the case.
  • Consequences of the case.
  • Other information at the request of the Insurance Company.

Our Assistance service operates 24/7.

UNIQA and UNIQA Life insurance companies continue to operate.

We provide support to our clients as usual. Our offices are open where it is safe. You can find out if the nearest branch is operating by following the link to UNIQA Offices on our website.

During blackouts, our offices remain open. If you need to visit an office, please contact your manager in advance to confirm the current branch schedule.

24/7 UNIQA and UNIQA Life Assistance:
+38 (097) 170 03 73 (Kyivstar)
+38 (066) 170 03 73 (Vodafone)
+38 (093) 170 03 73 (Lifecell)

For contracts purchased online at uniqa.ua, please write to the email address: online_boc@uniqa.ua

Take care of yourself and your loved ones, and do not ignore the warning signals!

Glory to Ukraine!

Insurance protection does not apply to cases of seizure, confiscation, requisition, arrest by authority orders, and destruction or damage of a vehicle/property due to mines, bombs, and other means of warfare unless otherwise explicitly stated in the insurance contract. Damages caused by military actions, such as fires resulting from combat, are not compensated. Cases involving the civilian population directly or indirectly related to military actions and their consequences are reviewed and compensation decisions are made according to the terms of the contract.

The contract does not apply to:

  • Temporarily occupied territories of Ukraine as defined by the legislative acts of Ukraine,
  • Territories within our state where government authorities are temporarily unable to exercise their powers,
  • Settlements located on the front line or in the zone of military operations of any kind, regardless of the official recognition of war by legal standards.

Please report all insurance cases. We collect information about incidents. After studying the circumstances of all events and analyzing each situation, a decision will be made regarding the payment of compensation.

Currently, the life of every individual is primarily influenced by the war, but we must not forget other risks. Road traffic accidents continue to occur, fires and flooding of premises are reported. Unfortunately, the number of illnesses and injuries does not decrease. Moreover, mandatory insurance remains in effect in Ukraine.

Insurance coverage by categories:

Medical Insurance. We provide services for organizing medical assistance in Ukraine under all voluntary medical insurance contracts. Doctor consultations are conducted directly at partner clinics or in an online consultation format, depending on the current situation in the insured's region.

CASCO. Insurance protection continues to work. We compensate for peacetime risks, such as traffic accidents and theft, as well as wartime risks. Under the standard CASCO contracts, insurance protection is valid not only in Ukraine but also in Europe, except for russia and belarus.

MTPL During the state of war, the requirement for auto liability insurance has not been cancelled. The main goal is to guarantee compensation for damages in case of road accidents. We continue to regulate in the usual mode according to the requirements of the law. The law provides for compensation for property damage up to 160,000 hryvnias and for life and health of third parties up to 320,000 hryvnias. You can increase the limit from 300 thousand hryvnias to 1 million hryvnias by purchasing the voluntary auto liability policy 'My Auto Liability+'.

Property. Insurance protection works the same as before the onset of hostilities. All standard risks, such as fire, damage due to natural disasters, and flooding risks are covered. Risks of loss or damage to property are covered if they are not related to military actions or the state of war, which can also include requisition or nationalization.

Travel insurance. Insurance programs include organization of services for receiving outpatient care, emergency hospitalization, and dental services. We have allowed policies to be taken out from abroad. Now, the policy can be extended remotely and paid online.

Life and health insurance. For life insurance, accidental death, and health insurance in case of illness, events not related to military actions and their consequences are regulated and compensated without restrictions. Cases related to military actions are not compensated.

Green Card. According to changes in the legislation, starting from April 5, 2022, 'Green Card' contracts purchased in Ukraine do not operate in the territory of russia and belarus.

Insurance provides financial protection in case of unforeseen circumstances, reducing risks and losses. It offers confidence in the future by protecting your assets and health. By choosing insurance, you gain peace of mind and stability for yourself and your family.

You can arrange an insurance contract independently online directly on our website. You can also use the help of our online manager or visit our branch. It is very convenient and fast.

The person entering into the contract (the Policyholder) must be over 18 years old.

You can enter your email address on the payment page and receive a confirmation from the payment system in the form of an electronic receipt.

You can also obtain a payment receipt by contacting your bank.

Please send details about this error to online_boc@uniqa.ua and we will contact you within 4 business hours.

 

Write to online_boc@uniqa.ua and we'll figure it out.

To receive a refund, please send your phone number, full name, reason and date of termination to online_boc@uniqa.ua (but not earlier than the date the letter is received by the insurance company). We will contact you within 4 business hours to arrange the details of your refund.

You will receive the insurance contract in pdf-format at the e-mail address you provided when you signed the contract.

 

It is possible to purchase a "Green Card" in the office or online. An electronic international insurance contract shall come into force not earlier than 00:00 of the day following the day on which such insurance contract is concluded.

From 09/01/2022 you can sign an international motor third party liability insurance contract for owners of land vehicles (used only outside Ukraine) in electronic form. This decision was made at the General Meeting of Insurers — Full Members of MTIBU on 07/20/2022 (Minutes No. 284/2022).

"CIS" — Moldova, Azerbaijan.

"Europe" — Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Germany, France, Finland, France, Germany, Greece, Hungary, Croatia, Italy, Ireland, Iceland, Luxembourg, Lithuania, Latvia, Spain, Sweden, Switzerland, Malta, Norway, Netherlands, Portugal, Poland, Romania, Sweden, Slovakia, Slovenia, Switzerland, Albania, Andorra, Bosnia and Herzegovina, Iran, Morocco, North Macedonia, Montenegro, Serbia, Tunisia, Turkey.

Minimum — 15 days, maximum — 12 months.

It is determined in accordance with the laws of the country in which the insured event occurs.

The insurer compensates for damage to the life, health and property of injured third parties as a result of traffic accidents in the countries specified in the policy and caused by the driver of the vehicle specified in the policy.

No, there is no deductible.

Passport of a citizen of Ukraine or driver's license, identification code (TIN), if available, and vehicle registration certificate.

No, the "Green Card" is issued only for vehicles registered in Ukraine.

Private Joint Stock Company "Insurance Company "USG", www.usg.ua

The list of risks against which UNIQA protects your apartment is as follows:

  • fire, explosion, lightning strike;
  • natural disaster;
  • water damage due to failure of water supply, sewerage, heating systems, household appliances connected to them and penetration of water or other liquids from neighboring premises;
  • theft with penetration (including traces of breaking), robbery, burglary;
  • glass breakage.

 

Proof of the presence of movable property at the place of insurance is documents relating to such property: service book, warranty card, payment receipt, invoice, etc. If such documents are not available, the limit is set at UAH 5,000 per movable item, but not more than the cost of a new such object, subject to a certificate from the competent authorities.

 

One year. Select the desired start date of the contract at the time of signing.

In the event of fire, smoke from fire, gas explosion, damage to neighbors' property from water or other liquids.

We recommend that you first estimate the amount of potential damage you can cause to your neighbors in the event of an unforeseen event, taking into account the condition of their property.

You should also consider the floor on which your apartment is located, the condition and wear of utilities and communication networks, etc.

UNIQA experts advise insuring all personal real estate. This can be an apartment, house, or cottage. The only requirement is that the owner has all the documents proving ownership of the property. You can insure:

  • structural elements,
  • engineering communications,
  • repairs and finishes,
  • furniture and household appliances, carpets, glass, and mirrors.

Everything that is valuable to you and can be damaged.

We offer three options for home insurance:

insurance of an apartment and movable property
insurance of a house, movable property, and solar panels
liability insurance in case of unintentional damage to neighbors' property

The insurance company will organize and pay for medical assistance for the tourist if they suddenly encounter problems during the trip due to illness or an accident.
Important: if the trip abroad is related to planned treatment, or if the tourist wants to see foreign doctors for a preventive check-up, the policy will not work. It protects against unexpected health issues when emergency, urgent care is needed.

Travel insurance covers COVID-19 related risks and offers:

  • outpatient care in case of COVID-19 with a limit of 1000 euros;
  • emergency assistance and inpatient treatment within the insurance amount.

 

a) active recreation with an increased level of risk: any amateur speed races; activities related to free falling (except parachuting and jumps from a height of over 15 m); trekking (hiking) up to 2,500 m above sea level; paintball, airsoft, jet skiing;

b) active recreation and amateur sports (without participation in competitions), including: river rafting (rafting, kayaking, on catamarans, etc.) up to class 2; water skiing, wakeboarding; sailing, kiting; jet skiing, ATV riding, motorcycling, scootering, and other land transport off public roads (including safaris); spelunking; hunting; amateur diving (diving without certification with a certified SSI Open Water Instructor or PADI Divemaster, diving with SSI or PADI Scuba Diver certification up to 12 m, with SSI or PADI Open Water Diver certification up to 18 m);

c) engaging in professional and amateur sports (including during competitions and training), namely: swimming, water polo, synchronized swimming, golf, bowling, rowing, table tennis, sports aerobics, cheerleading, sports dancing, badminton, biathlon, gorodki, team sports (basketball, volleyball, handball, tennis, squash, field hockey, floorball, and others), orienteering, rhythmic gymnastics, athletics, archery, trap and target shooting, fencing, figure skating, windsurfing, sailing, parasailing, equestrian sports, acrobatics, trampoline jumping, speed skating, luge, cycling (except downhill, mountain biking, freestyle, etc.), climbing on artificial climbing walls, contact sports (freestyle wrestling, Greco-Roman wrestling, hand-to-hand combat, traditional karate, kickboxing, boxing, judo, sambo, taekwondo, jiu-jitsu, etc.), crossfit, football, ultimate frisbee, ice hockey, weightlifting, powerlifting, sports gymnastics, aerial gymnastics, all-around, rugby, and other similar sports.

 

Usually the contract can only be signed before the trip starts. But now many of us are forced to leave Ukraine, so you can sign a contract if you are abroad.

Yes, up to 4 people can be insured at the same time, and such a policy can be purchased on our website. If insurance is needed for a group of 5 or more people, please leave a request, and our manager will assist you with this matter.

You will receive the insurance contract in PDF format at the e-mail address you provided when you signed the contract. This is enough to confirm the insurance so you can travel safely.

If you need an original contract with a wet seal (for example, for an embassy), order delivery by Ukrposhta, Nova Poshta or courier (if you are in Kyiv). Delivery can take up to 4 working days from the date of order and is not included in the policy cost.

Important: Refer the embassy in advance to find out the requirements for travel insurance contracts.

Do you have any questions?
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