Siebel CRM Developer
UNIQA Insurance Company – a leader of the Ukrainian insurance market and part of the Austrian UNIQA Insurance Group, one of Europe’s largest insurance groups – invites a Underwriter to join its team Siebel CRM Developer.
About the role
You will be responsible for developing new functionality and enhancing existing features within Oracle Siebel CRM, implementing integrations with external systems, and working with databases. The role involves independently delivering technical solutions, preparing technical documentation, and leveraging AI tools to increase development efficiency.
Your key responsibilities:
- Develop, configure, and maintain Oracle Siebel CRM in accordance with business requirements
- Develop new functionality and enhance existing system features
- Create and modify Siebel objects, including Business Components, Applets, Views, Business Services, Workflows, and Integration Objects
- Develop and maintain integrations between Siebel and external systems
- Analyze business requirements and participate in the design of technical solutions
- Investigate and resolve issues within the CRM solution
- Leverage AI tools to analyze requirements, identify solutions, optimize development, and prepare technical documentation
- Prepare technical documentation in accordance with established standards and templates
What is important for this role:
- At least 2 years of commercial experience with Oracle Siebel CRM development
- Strong knowledge of Siebel Tools (Business Components, Applets, Views, Business Services, Workflows, Task UI, SmartScript)
- Hands-on experience with eScript
- Understanding of Siebel architecture (Object Manager, Gateway, Web Server Extension)
- Experience with Oracle Database or MS SQL, including SQL query development and optimization
- Experience with EIM, data import, and data export processes
- Hands-on experience with REST/SOAP integrations and working with XML
- Experience using AI tools such as ChatGPT, Microsoft Copilot, Claude, or similar solutions in software development and technical documentation preparation
- English proficiency at Intermediate level or higher for working with technical documentation
- Strong sense of responsibility, attention to detail, analytical thinking, and results-oriented mindset
What you will get by joining UNIQA:
- Competitive salarywith stable and timely payments
- Remote work format: the opportunity to work from anywhere in Ukraine, provided there is a stable internet connection and backup power sources (such as a power bank, UPS, or similar solutions) to ensure uninterrupted work during power outages.
- Professional development: free access to the Corporate University with dozens of learning programs
- International professional environment: as part of UNIQA Insurance Group, participation in cross-country projects with colleagues from 14 countries, gaining valuable international experience and development opportunities
- Health care support: free medical insurance and accident insurance, with the option to insure family members on preferential terms
- Mental health support: free psychological assistance service with a corporate psychologist
- Social responsibility as part of our culture: systematic support of charitable initiatives and foundations, including those helping children, people with Down syndrome, and individuals affected by the war — this is a consistent stance, not one-off actions
- Additional benefits: discounts on company products and work in an environment that values expertise, partnership, and accountability
UNIQA has been operating in Ukraine for over 32 years, developing the insurance market and taking care of millions of customers.